{"id":115,"date":"2026-06-24T16:10:46","date_gmt":"2026-06-24T16:10:46","guid":{"rendered":"https:\/\/soundrollstore.kinsta.cloud\/?page_id=115"},"modified":"2026-06-24T16:10:46","modified_gmt":"2026-06-24T16:10:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/store.soundroll.com\/?page_id=115","title":{"rendered":"FAQ"},"content":{"rendered":"<main class=\"srwp-site srwp-legal-page srwp-faq-page\">\n    <section class=\"srwp-page-head\">\n        <p class=\"srwp-eyebrow\">FAQ<\/p>\n        <h1>FAQ<\/h1>\n        <p>Answers about Soundroll music, licenses, downloads, Content ID, and cue sheets.<\/p>\n    <\/section>\n    <section class=\"srwp-section srwp-legal-copy srwp-faq-list\">\n        <details class=\"srwp-faq-item\">\n            <summary>Are Soundroll tracks made by AI?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. Soundroll tracks are original human-created music works by Soundroll. The catalog does not contain AI-generated music tracks. Some website images or album artwork may be AI-generated or AI-assisted, but the music tracks themselves are not AI-generated.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I use Soundroll music on YouTube?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes, if you purchase the correct license for your use. Soundroll tracks may be registered with YouTube Content ID, so a claim may appear. A valid license proves that you have permission to use the track.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What should I do if I get a YouTube Content ID claim?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Send your order number, track title, license type, buyer email, and video URL through the <a href=\"https:\/\/store.soundroll.com\/?page_id=112\">contact<\/a> page. Your license document can also be used as proof of valid use.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What file do I receive after purchase?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>After purchase, you receive the licensed WAV file and a license document. Website preview MP3 files are for evaluation only; downloaded preview MP3 files may be watermarked and are not the licensed master files.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I download a preview before buying?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes. Some tracks include a free watermarked MP3 preview download so you can test the music in your edit before purchasing. The watermarked MP3 is for evaluation only and is not licensed for publishing, broadcasting, monetization, client delivery, or public release. To publish or deliver a project using the track, purchase the correct license.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What license should I choose?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Choose <strong>Personal License<\/strong> for personal videos, student projects, personal social media, personal YouTube videos, and monetized YouTube videos created for your own channel. Choose <strong>Commercial License<\/strong> for client work, company use, paid ads, branded content, apps, games, podcasts, and corporate videos. Choose <strong>Broadcast License<\/strong> for TV, radio, film, trailers, documentaries, streaming-platform productions, and projects requiring cue sheet information. You can compare the license tiers on the <a href=\"https:\/\/store.soundroll.com\/?page_id=71\">Licenses<\/a> page.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Are the licenses exclusive?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. Soundroll licenses are non-exclusive. Other customers may license the same track.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I use the music in paid advertising?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes, but you need a Commercial License or Broadcast License, depending on the project type and media usage.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I use the music on TV, radio, or film?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes, but you need a Broadcast License. Broadcast purchases include cue sheet information.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Do I need to submit a cue sheet?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>For broadcast, TV, film, radio, streaming-platform productions, or productions that require music reporting, cue sheets may be required. Broadcast users are responsible for submitting accurate cue sheets.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What cue sheet information should I use?<\/summary>\n            <div class=\"srwp-faq-answer\">\n                <p>Use the information included in your license document. Standard Soundroll cue sheet information includes:<\/p>\n                <p>Composer: Dmitry Lifshitz<br>PRO Affiliation: ACUM<br>PRO \/ IPI \/ CAE: 00585908696<\/p>\n            <\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What is PRO?<\/summary>\n            <div class=\"srwp-faq-answer\">\n                <p>PRO means <strong>Performing Rights Organization<\/strong>.<\/p>\n                <p>A PRO is an organization that collects and distributes public performance royalties when music is broadcast, performed publicly, or used in certain media such as TV, radio, film, streaming platforms, and public venues.<\/p>\n                <p>Soundroll is affiliated with <strong>ACUM<\/strong>, and the cue sheet information for Soundroll tracks is:<\/p>\n                <p>Composer: Dmitry Lifshitz<br>PRO Affiliation: ACUM<br>PRO \/ IPI \/ CAE: 00585908696<\/p>\n                <p>For most online projects, such as YouTube videos, social media videos, client videos, corporate content, podcasts, apps, and ads, you usually only need to purchase the correct Soundroll license.<\/p>\n                <p>For broadcast projects, such as TV, radio, film, documentaries, trailers, and productions that require music reporting, you may need to submit cue sheet information. The Broadcast License includes the cue sheet details needed for this process.<\/p>\n                <p>The Soundroll license gives you legal permission to use the music in your project. PRO registration helps music usage be reported correctly when the project is broadcast or publicly performed.<\/p>\n            <\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>What is Content ID?<\/summary>\n            <div class=\"srwp-faq-answer\">\n                <p>Content ID is a digital music-recognition system used by platforms such as YouTube to identify copyrighted music in uploaded videos.<\/p>\n                <p>Soundroll tracks may be registered with YouTube Content ID. This means that when you upload a video using a Soundroll track, YouTube may automatically detect the music and show a Content ID claim.<\/p>\n                <p>A Content ID claim does <strong>not<\/strong> mean you used the music illegally. If you purchased a valid Soundroll license, you have permission to use the track according to the license tier you selected.<\/p>\n                <p>If a claim appears, use your Soundroll license document or order receipt as proof of valid licensed use.<\/p>\n                <p>For claim-clearance support, use the <a href=\"https:\/\/store.soundroll.com\/?page_id=112\">contact<\/a> page and include:<\/p>\n                <ul>\n                    <li>Order number<\/li>\n                    <li>Track title<\/li>\n                    <li>License type<\/li>\n                    <li>Buyer email<\/li>\n                    <li>Video URL<\/li>\n                <\/ul>\n                <p>Soundroll will make reasonable efforts to help clear valid licensed uses. Claim-clearance timing may depend on YouTube, rights-management systems, and third-party processing times.<\/p>\n                <p>Important: customers may not register Soundroll music, edited versions, or derivative versions with Content ID, Facebook Rights Manager, TikTok rights management, fingerprinting systems, or similar rights-management platforms.<\/p>\n            <\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I edit the track?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes. You may cut, loop, fade, mix, and synchronize the licensed track with your project. You may not resell, redistribute, remix, sample, or turn the track into a competing audio product.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Are stems included?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. Stems are not included by default. They may be available by request for some tracks, but availability is not guaranteed.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I register the music with Content ID?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. You may not register Soundroll music, edited versions, or derivative versions with YouTube Content ID, Facebook Rights Manager, TikTok rights management, fingerprinting systems, music-recognition systems, or similar platforms.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I register the music with a PRO or collection society?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. You may not register Soundroll music as your own composition, master recording, publishing work, or rights-managed work.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I use the music for AI training?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>No. Soundroll does not allow the music to be used for AI training, machine-learning datasets, generative AI systems, audio-model training, or similar data-processing uses.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I use one license for multiple projects?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>A license covers the specific use allowed by the selected license tier. For multiple unrelated projects, client projects, campaigns, or broadcast uses, purchase the appropriate license or contact Soundroll for clarification.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I get a refund?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Because Soundroll sells digital music licenses and downloadable files, sales are generally final once files or license documents are delivered. Refunds may be considered for duplicate purchases, technical delivery failures, incorrect charges, or cases required by law.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>I did not receive my download or license document. What should I do?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Contact through the <a href=\"https:\/\/store.soundroll.com\/?page_id=112\">contact<\/a> page with your order number, buyer email, and track title.<\/p><\/div>\n        <\/details>\n        <details class=\"srwp-faq-item\">\n            <summary>Can I request a custom license?<\/summary>\n            <div class=\"srwp-faq-answer\"><p>Yes. Send the track title, project type, media, territory, term, production name, and any special requirements through the <a href=\"https:\/\/store.soundroll.com\/?page_id=112\">contact<\/a> page.<\/p><\/div>\n        <\/details>\n    <\/section>\n<\/main>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/store.soundroll.com\/index.php?rest_route=\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.soundroll.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.soundroll.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.soundroll.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/store.soundroll.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=115"}],"version-history":[{"count":0,"href":"https:\/\/store.soundroll.com\/index.php?rest_route=\/wp\/v2\/pages\/115\/revisions"}],"wp:attachment":[{"href":"https:\/\/store.soundroll.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}